Quantcast
Channel: CustomerNEWS
Browsing all 572 articles
Browse latest View live

New requirements for IM DG Class 5 Cargo for Jebel Ali, UAE

On September 9, 2021, the Ports, Customs and Free Zone Corporation (PCFC) from the Dubai Government, issued a circular concerning the new safety requirements for International Maritime Dangerous Goods...

View Article


Shipping from Kenya? Here’s our updated booking process

Each day, we work towards keeping our Quality Promise: Loaded as Booked. Thinking about your cargo planning, we will be implementing a booking validity/deadline for collecting empty containers for your...

View Article


There’s an update for Dangerous Goods (DG) – Polymerizing Substances...

Our commitment to you is to ensure that your dangerous goods are transported safely to almost every destination in the world. In line with our promise, we are revising the temporary additional...

View Article

Here's an update on India's payment remittance

Here's an update on NEFT/RTGS payment remittance communication for India. Please be advised that the communication mode has changed to direct updates on the ODeX portal instead of sending remittance...

View Article

An important update concerning Goods and Service Tax (GST) in India

We have an important update for you regarding GST rules in India. In case you were issued invoices raised by Hapag-Lloyd AG between April 2021 - March 2022, we request you to kindly review the...

View Article


Image may be NSFW.
Clik here to view.

India Sea Cargo Manifest (SCMT) Regulations

Further to our earlier updates communicated on the India Sea Cargo Manifest (SCMT) Regulations, as advised by the Central Board of Indirect Taxes and Customs (CBIC) vide their latest Notification No....

View Article

India – Sea Cargo Manifest and Transshipment Regulations (SCMTR)

Further to our earlier published CustomerNews on India Sea Cargo Manifest and Transhipment Regulations (SCMTR), please note vide Notification No. No. 44/2021-Customs (N.T.), issued by Ministry of...

View Article

Here's an update on the EU Customs Advanced Filing

A significant change for your cargo planning is coming soon. The third release of the European Union’s customs pre-arrival safety and security system, the Import Control System 2 (ICS 2), will go live...

View Article


Here's an update on ICS2 EU Customs Advanced Filing

On our news from January 16, 2024, we shared the details of the EU Customs Advanced Filing changes that are going live in June 2024. In this follow-up article, we'd like to share a few more details...

View Article


Here's an update on Demurrage and Detention (D&D) Invoicing for the U.S.

Here are some important updates concerning the new regulations set by the Federal Maritime Commission (FMC) related to Demurrage and Detention (D&D) invoicing. These regulations will be effective...

View Article

Here's a reminder on the advanced filings to the Safety and Security...

Upon leaving the European Union (EU), the United Kingdom implemented its own Safety and Security Declaration System (S&S GB). Today, this regulation applies to cargo arriving to ports in Great...

View Article

An update on the European Emission Trading System and the Fuel EU Maritime...

Following the implementation of the European Emission Trading System (EU ETS) in 2024, the EU ETS surcharge was implemented. In 2025, the EU ETS will have new changes, and the ”Fuel EU Maritime”...

View Article

Important Update on Advanced Filings to the Safety and Security Declaration...

The current Safety and Security Declaration (S&S GB) regulation requires advanced filings for cargo arriving at Great Britain ports on vessels from non-EU countries, whether the cargo is...

View Article


하파그로이드 비대면 비엘 보관함 사용 안내

귀사의 무궁한 발전을 기원합니다. 보다 효율적인 비엘 수령 및 반납을 위하여 저희 하파그로이드에서는 무인 비엘 보관함을 설치하였습니다. 6 월 13 일부터 무인 비엘 보관함을 이용하여 비엘 수령 및 반납 진행될 예정이오니, 하기 업무 절차 참고하시어 비엘 수령 및 반납해 주시기 바랍니다.  비엘 픽업 a) 비엘 발행 메일로 요청해 주시면, 무인 비엘 수령을...

View Article

Here's an update on invoice printing in France

As part of the development of our web tools and our environmental protection program, we will no longer print invoices. We therefore invite you to: Provide us with an email address for the automatic...

View Article


Shipping from/to Mainland China and Hong Kong? Here's an update on our...

If you are shipping from/to Mainland China and Hong Kong, please note that we launched a new standardized “Customer Dispute Request” process, which will improve response times to your invoice...

View Article

Here’s a handling update for shipments from Mainland China and Hong Kong

To further simplify and improve the release process of your shipments, we would like to inform you about an important update regarding the provision of Letters of Indemnity (LOIs) for shipments...

View Article


Here’s a handling update for invoice disputes in Japan

To provide you with a more efficient and transparent service, we have updated the process for verifying invoice content and handling disputes in Japan. Effective immediately, if you notice a...

View Article

Introducing Hapag-Lloyd’s Container Payment Portal for all U.S. Ports

We are excited to introduce Hapag-Lloyd’s Container Payment Portal (CPP), a new digital platform designed to simplify and streamline fee payments for U.S. time-pending charges. This initiative...

View Article

Important update: ICS2 compliance & upcoming changes

As previously communicated in our Import Customs System 2 (ICS2) Guidelines, the European Union (EU) is enforcing even stricter customs regulations. Starting April 1, 2025, full compliance with Entry...

View Article
Browsing all 572 articles
Browse latest View live