Region Middle East – Booking Amendment Policy
We understand that making changes to bookings is a normal course of business and in our endeavor to become Number One For Quality, we strive to action your change requests in a timely fashion. Of the...
View ArticleEnd of the UK Brexit Transition Period - Changes to EU Security Filings
On December 31, 2020 the BREXIT transition period will expire, Great Britain, apart from Northern Ireland, will leave the EU’s Safety and Security Zone. Even if the EU and Great Britain still settle on...
View ArticleUSA - Payment by Manual Check Reminder
Please be reminded that as per our CustomerNEWS dated September 11, 2020 and effective November 1, 2020, for our customers who choose to continue to send us manual checks in the United States, a...
View ArticleSaudi Arabia & Jordan - Payment Mode - Bank Transfer
With our efforts to continuously improve our services, we are working towards providing instant payment confirmations to provide you faster turn time and prioritize release of documents for which...
View ArticleChina - New Restriction on Acceptance of Waste Cargo Update
Referring to our CustomerNEWS issued on August 17, 2020, we would like to provide you another update from the Ministry of Ecology and Environment (MEE). This announcement shall come into effect on...
View ArticleThailand - Changes of Booking Cancellation Cut-off
We would like to inform you that effective as of December 1, 2020, the booking cancellation cut-off changes to four (4) calendar days before container yard cut-off.
View ArticleSingapore - Booking Cancellation Period
In order to continue to provide quality service to our clients we will be amending the time period that booking may be cancelled without charge. Currently the booking cancellation fee is charged for...
View ArticleIndonesia - Booking Cancellation Fee
In order to continue to provide quality service to our customers, we will be amending the time period that booking may be cancelled without charge. Currently the booking cancellation fee is charged for...
View ArticleEnhancement of the Caribbean Express Service (CES) – AMS / ISF-5 filing...
With reference to the previous CustomerNEWS published October 29, 2020 informing you about forthcoming changes on our Caribbean Express Service (CES) we wish to provide you an update on the AMS...
View ArticleIndia - Import of Shipper Owned Containers (SOC)
We would like to inform you of a change to our handling of the import of Shipper Owned Containers into India. Shipper Owned Containers, SOC, imported into India must be manifested on a Consignee’s...
View ArticleGhana - Temporary Ban on Poultry and Poultry Products
Please be informed that the Ministry of Food and Agriculture of Ghana has announced a ban on the importation of day old chicks, hatching eggs, frozen chicken, poultry products and poultry feed with...
View ArticleCanada Customs - Advance Commercial Information (ACI) notice
Effective January 4, 2021, eManifest house bills must be used in lieu of supplementaries for Imports into Canada as per customs notice 20-28. A 6-month period of informed compliance will begin as of...
View ArticleChina - Export Control
We would like to inform that Chinese legislators passed the Export Control Law (“ECL”), which will come into force from December 1, 2020. The ECL impose restriction of exporting military cargo, nuclear...
View ArticleChina - Restriction on acceptance of Waste Cargo
In accordance to the recently announced legislation by the Government of People’s Republic of China on “Forbidden of Import solid waste cargo into China”, we would like to inform you that we will stop...
View ArticleEcuador – Local Regulations Update
We would like to inform you about an update on the local regulation applicable for Ecuadorian companies only and effective from January 2021. Please check full information on our website or click here...
View ArticleExport Waste Shipments via the Port of Antwerp
As laid down in the European Waste Shipment Regulation (WSR) (Regulation (EC) No 1013/2006 of 14 June 2006), it is mandatory that all cross-border transport of waste products are accompanied by a...
View ArticleSaudi Arabia –Pre-approval requirement to Import Animal and Plant Cargos
As per Ministry of Environment Water and Agriculture, animal and plant cargos require pre-approval prior loading the cargo at port of load to Saudi Arabia. Therefore, consignee has to obtain required...
View ArticlePSA Antwerp Quay 869 & Quay 913 – Cargo Opening 7 Day Rule
The ongoing and unchanged congestions and delays in most European ports are leading to persistent and extreme delays of ocean vessels at the PSA terminals in Antwerp. This situation has a direct...
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India Sea Cargo Manifest (SCMT) Regulations
Further to our earlier updates communicated on the India Sea Cargo Manifest (SCMT) Regulations, as advised by the Central Board of Indirect Taxes and Customs (CBIC) vide their latest Notification No....
View ArticleIndia – Sea Cargo Manifest and Transshipment Regulations (SCMTR)
Further to our earlier published CustomerNews on India Sea Cargo Manifest and Transhipment Regulations (SCMTR), please note vide Notification No. No. 44/2021-Customs (N.T.), issued by Ministry of...
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